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Great staff with an attention to detail and explanation that will give you comfort with any service decision. They kept and showed me the parts that failed as well as explain how. I always worry if a mechanic will be up to speed on my Audi A8L but they knew my car well.
Thanks for bringing in your 2014 Audi A8L! We appreciate your business. Shawn, it was nice to meet you. We really enjoyed working your A8L, and its one of my favorite Audi's. Such a luxury and sporty car. We are glad. We could live up to your expectations. It means we are doing things right with our processes and procedures. Consistency is key and we will continue to work on that every day. - Alex and team
Alex, my Service Coordinator, really does a great job for clients. My sisters recommended him, so I took in my 2014 BMW-3 sport wagon for rear brakes. The cost was considerably lower than either of the 2 BMW dealerships with whom I’ve worked. Everything was explained to me, and Alex also advised what the next maintenance issues lie ahead. He provided complete information on my tire wear, and I feel confident that I can safely make my long road trip to AZ this winter. I will return, for sure.
Thanks for bringing in your 2014 BMW 328i wagon! We appreciate your business. Erica, it was a real pleasure to meet you and your husband. We really appreciated the trust and respect you gave to us. We hope to continue to stay at that level for many years to come. Be safe as you head south for the winter. Enjoy your time and stay in the moment! - Alex and team.
Vehicle: 2008 VW GTi Reason for Service: Leaking Thermostat Housing. Choose EuroTech over the dealership because they were a little less expensive to replace a leaking thermostat housing. I think part of the price difference is the use of non VW parts, but there are plenty of good aftermarket companies making parts up to OEM specs. EuroTech replaced the thermostat housing quickly and got my car back. A few days later the leak returned. EuroTech did not hesitate to try and remedy the problem. Once they found the leak they confirmed it was from the thermostat and replaced it under warranty. Alex and everyone I interacted with during the process was knowledgable and friendly. One note, the process to get the car fixed did take about a week. Partially because I told them to take their time and partially because the leak decided to get shy and play hard to get once in the shop. I did not mind the time as I had access to a vehicle to drive while my car was being repaired. I will not hesitate to bring my car to EuroTech in the future for my vehicle maintenance.
Thanks for bringing in your 2008 Volkswagen GTI! We appreciate your business. Michael, we are glad we could remedy the issue with the thermostat. We offer the 3 year or 36,000 mile warranty for situations like these. Thank you for giving us the chance to fix the original repair. OEM and OE Equivalents parts can be delivered defective. We see that on the back end more than anything. We also know we are not perfect and mistakes do happen from time to time. Continuous patterns are not accepted, but we are glad you are pleased with how we handled this situation. These situations make a business stand out more than anything. - Alex and team
Great service from very knowledgeable people at EuroTech Woodbury. Definitively the place to go if you like to take care of your cars
Thanks for bringing in your wifes 2015 and your 2014 BMW 3 series! We appreciate your business. Thank you for the kind words. We hope you have a safe holiday season. Also, be safe as you and your wife travel! - Alex and team
Always great service and an overall great experience. When your warranty runs out, don’t bring your babies to the dealership, bring them to Eurotech!
Thanks for bringing in your German Family Fleet! We appreciate your business!
Dropped off the car for a CEL. Eurotech was able to diagnose the problem and came up with a recommended solution quickly and inexpensively. The remediation was performed and the shuttle ride from and to was much appreciated.
These people are amazing.
Thank you for your feedback Bonnie, glad we could help!
The team at Eurotech was able to get squeeze me in on the same day I called as my repair needs were urgent and took the time to diagnose all of the additional things I wanted them to look into and then to explain everything to me-all at a reasonable cost. Certainly a great first impression!
Thanks for bringing in your 2015 BMW 535i! We appreciate your business. Thank you for the kind words as well. Glad, we could be of top notch service for you and your vehicle. - Alex and team
I received excellent service, as always, and there was clear communication to keep me informed about what was happening with my car. The work was performed as described.
Awesome service at new Woodbury location! Is definitely my new BMW service location! Great manager and staff! 👍
Thanks for bringing in your 2013 BMW 328i! We appreciate your business. Mailin, it was nice to meet you. Thank you for your kind words. We look forward to seeing you again for all your car needs. - Alex and team