This is a professional shop that will go an "extra mile", making sure that the customer leaves satisfied with the work and service. From the start your will experience a modern age quotation tool (on your smartphone or desktop) that lets you review all the recommended work in detail with illustrated photos taken by the technician. From there you can choose to accept or decline work by line item. Communication with Alex and Rachel was always prompt and professional, there are no surprises. Also important to note that they only work with OEM parts and provide you a quality loaner vehicle. Overall would highly recommend the shop, good people doing good business.