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Bought a used vehicle that I knew the dealer was hiding something, Ben did a great job with diagnostics and Alex was Great to work with. Their knowledge was of great value to me.
This is the first time we have used Eurotech as we are now out of warranty on our Mercedes and wanted a place other than the dealer. The experience was excellent, and I really liked the diagnosis report which I viewed online to see exactly what was going on with my vehicle. Then once I understood the scope of repairs needed, I was able to "accept" the services I wanted and send the approval electronically to get the repair process started. Will definitely go back to Eurotech for future service needs.
The guys are great. Answered all my questions leading up to my appointment and evert after when I called after. Have me a ride to and from work. They even said they would keep me updated on products I'm still interested in. Highly recommend. It's hard to find a good shop that works on German cars abs these guy are one of the best.
Brought our vehicle over to have the winter tires swapped for summer. They were super. One of our summer tires had a gash in it and they were able to get us new tires and have them mounted and ready to go the very next day. Very professional - informative. Sent a very detailed report of our vehicle's inspection. We couldn't be happier (well maybe if we didn't have to buy new tires).
Really nice people and work with you definitely going back
There’s a miscommunication initially, but resolved with good understanding at the end.