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We purchased a used vehicle from what we thought was a reputable dealer. However, once we started driving it, we realized there were several things not quite right. We took the vehicle to Eurotech for an inspection and cost estimate. They were very thorough with the inspection, they found many problems and several safety concerns. We cannot express how much we appreciate the time and attention to detail Eurotech gave to this vehicle. Although the news regarding this vehicle was disappointing, the customer service and concern for our safety from Eurotech guarantees that they have gained a customer for life, for our other vehicles!
The team did a great job. There were a few hiccups, all were out of their control, but they did a great job at keeping me in the loop and coming up with creative ways to get to a solution.
Second time I’ve had to get service on my VW in the last month with Eurotech. This time it was an emergency and they did a great job of getting to us quickly. Their diagnostics found the problem and had it all done with in a couple days. I love how they use texting to send the report and estimate, and then you reply easily with in the same system to approve or decline the work. Theses guys are extremely professional and high level. Very happy with their service!
Thankyou for the positive remarks! We hope to see your EOS again for any future needs!
Thankyou for the 5 star review Sarah!
Alex was smart, polite, and very professional.
We greatly appreciate your 5 star review Bill!
Work was perfomed on time and as quoted
We appreciate the positive feedback Tom!