his was done at no charge as a courtesy inspection. Recommended getting tires checked for possible balance issues where tires were bought. Like
The front desk manager was very professional Alex and her.He kept me up to date with every step they took. The platform they use to show you what they have done or will do is very useful. I highly recommend this store! El gerente de recepción fue muy profesional Alex and her,Me mantuvo al día con cada paso que realizaron. La plataforma que utilizan para mostrarte lo que han realizado o realizarán es muy útil. ¡Recomiendo encarecidamente esta tienda!
This was by far the most professional crew that I have worked with. Haley, the store manager, remembered that I was a teacher when I called to make an appointment on Friday. She texted me Monday instead of calling because she knew I was teaching. That was awesome. My car was done and had a plethora of things I needed checked after hitting a snowbank. One tech got it taken of in less than two days, AMAZING!
Analyzed “TPMS inactive” problems. Found a module failure and replaced it. Also found another bad module that needed replacement. TPMS problem returned and they found bad wheel sensors which they replaced promptly. They kindly provided a loaner each time. Their service is a bit expensive but well worth it.
Great maintenance service on my Audi S3. Manager called me to pre-auth a $6 part... Straight up business with #top-notch staff!
I’m greatly disappointed in the services I received. I took my car the first time in 2020 to them and at first didn’t have a bad experience. I returned to have my spark plugs and coils replaced which they charged me 1300 for. I paid out of pocket. While they did the work they broke my ECM and said I had to pay 7000 for a new one. I said it wasn’t broken when I dropped it off. In the end I paid around 200 for the ecm on top of the spark plugs. Check engine light came on again and I took it to see what codes came up. It showed a cylinder 4 misfire. I called them and said my spark plugs need to be repaired. They did a diagnostic and callled me to say I have to pay 30,000 (yes you read that right) 30,000 for a new engine and the spark plugs weren’t the issue. I read the diagnostic report which showed that cylinder 3. & 4 were misfiring and my vanos selinoids needed to replaced. But calls me to tell me I need a whole 30,000 engine which included the spark plug and coils I paid 1300 for just a few months ago. STAY AWAY!!!! The audacity to tell a person to fork over 30,000 in one day. And then lie about what codes came up. Honestly they only fixed 3 of them the first time and then left the other ones and charged me for 6. The other reviews if you notice are all white men. I’m a black woman. And my treatment was very different. They are liars. And I’m done with this place.
The front desk manager was very professional. He kept me up to date with every step that they performed. The platform they use to show you what they have performed or will perform is very helpful. I highly recommend this shop!