Words From Our Happy Customers in Woodbury and New Brighton

Eurotech has serviced my 2006 330xi for four years, and they always perform top-notch, professional work. They thoroughly inspect the car at every scheduled maintenance interval, and always offer detailed information, including level of priority, for any recommended repairs. We just purchased a certified used 2013 x3, and had Eurotech perform a pre-purchase inspection. They found a small leak in two of the struts, that the dealer's own pre-certification inspection failed to uncover. The dealer's service crew initially disputed the claim, but after seeing the issue for themselves, and absorbing the blow to their egos, they had nothing but praise for Eurotech's service. I will always take my European cars to Eurotech. Ken

5

I need to preface this review by saying that the service I received was excellent. I had an engine oil and manual transmission fluid change done on my E46, everything went great. Being able to take a loaner and the location were huge incentives over taking my car down to Motorwerks/Orr as my work is much closer to Eurotech. There is a slight premium to the service, but keep in mind that they are using all-OEM products for fluid changes, and you get a free loaner! Eurotech did forget to reset my oil service interval, along with putting an impossible to remove sticker on my windshield which I did gripe about initially. Sean called me up and offered to drive out personally to reset the cluster, along with removing the sticker which was a nice gesture. Aside from the slight annoyances, it was overall a good experience.

4

I completely put my trust in whatever the folks at Eurotech advise. I never feel that I am shortchanging my vehicle or spending more than what is necessary. On multiple occasions they've correctly advised less expensive options to try first before incurring major expense. That, to me, is the ultimate in value.

5

Went in to do a tune and exhaust install. Staff was extremely helpful and accommodating and had a great loaner program for me to use while the car was in the shop. I thought the price was fair and definitely wouldn't mind paying a little more for the extra piece of mind knowing that the techs knows the ins and outs of the car. I will be going back to them for any part installs and maintenance on my car in the future.

5

Eurotech just installed a new valve cover gasket, water pump and thermostat. The team was very knowledgeable and constantly updated me throughout the repair process. Also i got an outlook for things to look out for in the future. I didn't feel like i got up-sold for unnecessary services. The pricing is competitive and i really felt like the guys were actually excited to work on my car. All in all a great local place that takes well care of my beloved German cars.

5

I was really wowed by how friendly, intelligent, knowledgeable, and on the ball ALL of the staff were. They're definitely a cut above the rest at Eurotech. The service rep did a great job of listening to, and deciphering my complicated concerns. The mechanic was extremely through and he went the extra mile to make sure that he was addressing all of the issues that I was hoping to have looked at too. After the vehicle was fully inspected the rep did a fantastic job of simplifying everything and helping me better understand the state of the vehicle. Clean shop, well run, fair and honest, with nice, extremely competent people in all departments.

5

I was really wowed by how friendly, intelligent, knowledgeable, and on the ball ALL of the staff were. They're definitely a cut above the rest at Eurotech. The service rep did a great job of listening to, and deciphering my complicated concerns. The mechanic was extremely through and he went the extra mile to make sure that he was addressing all of the issues that I was hoping to have looked at too. After the vehicle was fully inspected the rep did a fantastic job of simplifying everything and helping me better understand the state of the vehicle. Clean shop, well run, fair and honest, with nice, extremely competent people in all departments.

5

I completely put my trust in whatever the folks at Eurotech advise. I never feel that I am shortchanging my vehicle or spending more than what is necessary. On multiple occasions they've correctly advised less expensive options to try first before incurring major expense. That, to me, is the ultimate in value.

5

FANTASTIC! Great staff, upfront and very honest. No pressure. And a free wash!

5

Update - Seth, the owner, called me after reading my earlier post below. He seemed genuinely interested in understanding my concern. You can bet a dealer would never make that call. The parts price I was charged is equal to BMW's pricing. While I still feel the markup is excessive my complaint is more appropriately directed at BMW rather than Eurotech. I would return here for service. Original Post - I had a 50K inspection performed on my BMW 323i. The staff was friendly & knowledgeable. The inspection and findings were explained clearly. The only negative was parts cost. I was charged $138 for 6 spark plugs which is roughly triple the street price. I assume the other parts had comparable markup. I'd recommend inspecting the detailed parts cost for routine service before the work is done.

4
Woodbury
New Brighton
Medina
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